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III. THE RAILWAY STATION
5 STAR TRAVEL TRAIN has a private departure lounge at both Sai Gon and Nha Trang stations, providing modern facilities and 5-star quality services:
- Clean and attractive interior
- Modern and efficient ticketing counters
- Information bulletins
- International servery and cafeteria
- Souvenir and newspaper kiosk
IV. CARRIAGES
5 STAR TRAVEL TRAIN is composed of 10 carriages.
6 elegantly designed, fully air-conditioned passenger carriages providing comfortable, high-quality cushioned sofa and adjustable seating.
- Two 5 Star Club cars: 32 seats
- Two Deluxe cars: 44 seats
- Two Standard cars: 84 seats
4 other carriages:
- 1 elegantly designed dining carriage, offering international and local regional cuisnes, complemented with a professional friendly service.
- 1 multi-purpose carriage: providing a unique venue for a conference, meeting, exhibition, cocktail party.
- 1 public service carriage offering professional relaxation treatments.
- 1 carriage for the storage of luggage.
Unique facilities on the train
- A series of bars providing various beverages, wines, snacks and Monte Rosa ice creams.
- LCD Television, surround sound system.
- Dedicated luggage compartments in each carriage, allowing passengers more leisure to roam and explore the different facilities on the train.
- High standard private room on each carriage.
V. BENEFITS & PRIVILEDGES
- Cold towel, drinking water and a meal included in the ticket price.
- Exclusive Travellive Tourism Magazines and free distribution of newspapers in VietNam.
- Television broadcasted throughout the train providing information on accommodation, dining-out and entertainment...
- Foot massages service.
- A unique venue to organize various events, company meetings, workshops, exhibitions, anniversary parties, cultural exchange programs.
In addition to benchmarking the standards of travel by train in VietNam, the 5 STAR TRAVEL TRAIN aims to become the preferred choice of transport for tourists and business people traveling between SaiGon and Nha Trang.
VI. BENEFITS
- Convenient and easily accessible booking system.
- Quick and efficient response for ticket issuance.
- Prompt payment method and procedure.
VII. PRIME CRITERIA - “VALUE FOR MONEY”
- 5 STAR TRAVEL TRAIN has been one of the most safety of transportation.
- 5 STAR TRAVEL TRAIN guarantees punctual departure and arrival times.
- Health & Hygiene:
- Specific attention and care to environmental standards.
- International Food and Beverages on hygiene standards.
- Stressed personal hygiene standards for all employees.
- Safety first:
- Bulletins stipulate guidelines on safety and security of the train and all passengers.
- Fire prevention plan.
- First aid on board.
- Emergency exits.
- Comprehensive insurance (following each ticket).
- Life insuarance on all passengers.
- Professional commitment:
- Customer care.
- Anticipation and responsibility.
- Comprehensive training on job knowledges.
- Professionalism and grooming.
- Social and beneficiary on community:
- Commitment to building community relationships.
- Cultivating the future generation.
- Charity activities.
- Special attention and care to children, elderly and pregnant women.
- Special attention and care to the handicappe.
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