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|12th January 2012, 09:41:47 PM Paola & Renato|
|Viet Nam package tour|
Dear Ms. Luu Vo,
we are now back in Italy and we took with us very nice memories of Vietnam.
We are very satisfied with the service your agency offered to us during the tour: very good guides, confortable cars, water at our disposal.
Just to help you to offer a better service to your future clients and travellers, we wish to submit you our comments for 2 things that could be improved:
1. the Halong Bay cruise with Paloma: they just showed us two of the many attractions of the bay: one cave and Ti Top Island. We expected to see something more, otherwise we could have seen the same things on a daily trip, without spending the night on the boat.
2. Cuu Long Resort in Phu Quoc: the hotel is very old and not well mantained. The service is poor, the food is expensive for the quality offered, the staff hardly understands English.
Next time, be sure that your clients are aware of what this resort has to offer. Maybe we would have spent a better time in Mui Ne.
Please, don't take this comments as a claim: we are really happy of the overall quality of your package tour and this comments are just to let you know our last feed back.
Paola & Renato
|12th January 2012, 09:41:09 PM John Kellas|
|Mai Chau 4 day trek|
We used TNK Travel for 16 day tour in 2008 and have now moved to Hanoi for a year and use their local affiliate, Dream Travel in Hanoi. We arranged to do the 4D/3N trek from Po Co/Hang Kia to Mai Chau over New Year. While the weather was cloudy and we missed the spectacular sights, we did enjoy the exercise. We had a local Guide/Cook, Miss Phuong, and a Hanoi guide, Quyen, with Mr Son doing the luggage transfers. We had 3 homestays and Phuong showed her culinary skills to perfection, different dishes each lunch and dinner, at each one.
We seemed to meet most of Phuong's family through the course of the 4 days, which we enjoyed. Homestays were satisfactory and trekkers will find them acceptable. Village life is simple and basic and one hears all the animals day and night, so expect the roosters to crow early and often.
We will suggest to our own future visitors that we do some more treks or stay at Mai Chau.
Thanks to Danh (TNK) and Ngoc Anh and Trang (Dream Travel).
PS Ask for Phuong and Quyen as guides
|12th January 2012, 09:25:59 PM Hermann Frey|
|Cao Dai and Cu Chi Tunnel Day Tour|
We were booking the Cao Dai temple and Cu Chi tunnel tour for 26th of December 2011 on the Internet.
I had some correspondence with the sales executive (Ms. Hang Vo) before to get the booking right.
So we were eventually picked up at our hotel a bit outside but on the way. The pick up was sharp on time and the bus with reasonable comfort, although full.
Our friendly guide (unfortunately I'm not so sure about the name any more) could speak quite good English. He did a lot of efforts to explain backgrounds and history during the day.
Lunch was in a simple countryside restaurant but with good Vietnamese food.
The temple is a bit far but getting known to this tradition and attending lunchtime prayers gives the right contrast to the martial afternoon visit of Cu Chi.
At Cu Chi it is very interesting to learn what smart ideas the Vietcong implemented in order to cope with a technological superpower.
Of course, the Americans have done a lot of wrong things and therefore are still being perceived as the bad guys but in my opinion Vietnamese should learn more to differentiate the facts of the cold war.
Overall an enjoyable and good organized tour!
|12th January 2012, 09:24:26 PM Anne-Marie Ivarsson/Matz Nilsson|
|Con Dao Island - Flight ticket & Hote booking service|
Dear Ms Luu Vo!
Now we are back in Sweden since last Monday and here is cold and windy and only 2 degrees, but no snow.
We want to thank you for a fantastic journey in your country and in Cambodia. You and your office have done a very good work. Everything was perfect and the three guides we had both in Vietnam, Phnom Pen and Siam Reap were very professional and pleasent. Vi felt very safe the whole time. Please if you can tell them that. We must not forget the chauffeurs who drive us safety. We hope of course that we can come back to Vietnam some time. We liked Ho Chi Minh very much.
Some feedback will we give, the hotels have been good, besides the hotel in Siam Reap, where the staff were not so serviceminded.
The Con Dao islands will probably be good in a future, when they have cleaned up the beaches and the fishingboats were gone, but the resort and the staff were very nice.
We wish you a Merry Christmas and a Happy New Year.
Best regards from me and my friends
|12th January 2012, 09:22:57 PM Candice Loh|
We would like to special thanks to all the arrangement to VNB Travel Vietnam on our 2 days tour in Mekong Delta River and Ho Chi Minh City (16 and 17Nov). The assigned tour guide - Mr Huy is so professional and all my family members were so pleased with his companion, pleasant attitude. He is fun, friendly, caring (especially to elderly and kids), knowledgable and patient.
We would highly recommend Mr Huy services if you are in Vietnam....and we will definitely return to Vietnam again sometimes and engaging VNB n Mr Huy.
thanks again for excellent services....
|12th January 2012, 09:22:20 PM Gary and Family|
My family and I made an arrangement via Vetnam VNB Travel for our Ho Chi Minh trip - mekong delta and hcm city tour on 16 and 17 Nov and we were so pleased with all the arrangement especially assigned us with a professional tour guide - Mr Huy. We would highly recommended this tour guide to all. He is knowledgable, fun, caring especially to elderly/kids, responsibilities and professional in his field.
we will definitely return to Vietnam again sometimes and engaging Mr Huy's services.
Thanks again for such arrangement....
|12th January 2012, 09:21:20 PM Tim Baldwin|
|Vietnam Group Trip - Thanks Ms Nhy (Kathy)|
Having just returned from our trip to Vietnam, we would like to thank TNK Travel and particularly Ms. Nhu who has done such a wonderful job of organizing our group of 10 Aussies on a fantastic trip around this beautiful country.
This is the second trip that Kathy has put together at my request and both times have been fautless. Nothing is too much for Kathy - changing arrangements on the go to suit our particular requirements and always in contact to ensure that we are having a great time.
Fantastic also were all the TNK guides that we had the pleasure to meet and travel with. They are so passionate about their country and so knowledgable as well that we couldn't help but be fasinated by the scenery, the people and the culture. Thanks so much to JJ in Ho Chi Minh City, Quyen in Hanoi and the ever smiling Zoom Zoom in Sapa. We will keep in touch. Thanks again TNK - Your services and people are a credit to Vietnam - Cam o'n!
|12th January 2012, 09:20:44 PM james fisher|
My wife and I just completed a 1 month holiday in vietnam.This was our forth visit,tnk travel did all the travel arrangements for all our visit.we were very happy with them.they arranged all our hotels,internal flights,hire cars and train travel.also airport pick up and drop off.everything went like clockwork.we were very happy with there professional service.and the hotels they chose for us were excellent.
Well done tnk travel.
Jim & Bev Fisher.